Help Center
Charm puts your photos on your friends' watches. Something not working? Start here — most of it's a quick fix.
Common questions
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Charm basicsGetting the watch face, adding friends, and who can see your photos.Something's not workingThe watch face, the camera, and friends you can't find.Charm GoldWhat's included, restoring a purchase, and cancelling.Your accountChanging your number and deleting your account.Parent CenterWhat Charm is, for a parent deciding whether to allow it.Safety CenterBlocking, reporting, and keeping Charm to people you know.
Still stuck?
Open Charm, go to your profile, then Support → Report a problem and tell us what's going on. We'll get back to you.