My camera isn't working
Black screen usually means Charm doesn't have camera permission. Turn it on in your phone's settings for Charm and come back — it'll work right away. If the back camera has gone missing entirely on iPhone, restart your phone.
More in Something's not working
My watch face isn't updatingThere's normally a short delay — up to a few minutes — to save battery.Can't add the watch faceYour watch and phone need to be paired and signed into the same account, and you'll need to have opened Charm on the watch at least once.Issues adding friendsCan't find someone?
Still stuck?
Open Charm, go to your profile, then Support → Report a problem and tell us what's going on. We'll get back to you.